While you may be spoilt for choice when it comes to companies offering duct cleaning in Melbourne, sometimes there can be too much of a good thing. This is because not all duct cleaning companies are built equal, and there are some that are only out to make some quick cash while leaving you with sub-par work. This article will go over some helpful tips and useful signs to be on the lookout for when it comes to finding the best duct cleaning professionals in Melbourne.
Look Into the Company’s Reputation & History
A quick way to filter prospective companies offering duct cleaning in Melbourne is to dig into a company’s history and overall reputation in the city. Many duct cleaning companies make claims such as being the most affordable or possessing the most experienced technicians. The ones who can actually back up their claims will have the track record and customer testimonials to prove it.
Generally speaking, any company that has been around for at least 5 to 10 years is a safe bet when it comes to fulfilling your duct cleaning needs. This kind of longevity is rare in most duct cleaning businesses, so finding one that has been around this long may be the only sign you need to make them the one you hire.
Ensure Their Service Offerings Cover Your Needs
Duct cleaning in Melbourne is a competitive business, and as such, the duct cleaning companies that survive are the ones who typically offer as many services as possible. It makes sense to go with a duct cleaning company that can cover all your needs, which is why it’s recommended that you find a duct cleaning professional that’s cross-disciplined in both residential and commercial duct cleaning.
If your duct cleaning technician runs into a problem with your particular job, they’ll easily be able to call out for another technician who may have more experience in dealing with that type of problem. A company that has technicians specialised in both disciplines has more resources and knowledge to draw from when it comes to any job.
Compare Prices & Quotes from Different Companies
The best company for duct cleaning in Melbourne doesn’t necessarily charge the highest prices. The costs for duct cleaning work can understandably vary from job to job, so it’s important that you compare quotes from different professionals in the space in order to ensure you’re not being quoted too high.
A quote also adds a layer of trust to the transaction, as you’ll be able to see a detailed breakdown of exactly what the duct cleaning company is charging you for and whether there are any unnecessary add-ons to the bill.
Check Online Reviews
Most duct cleaning companies in Melbourne will have an online presence, allowing you to look them up on third-party review sites and read reviews from real customers. A string of positive experiences and testimonials is usually a good sign that you’ve found one of the best duct cleaning professionals in Melbourne. The occasional average or negative review shouldn’t put you off, however. No business can perform perfectly 100% of the time, and you never who is really at fault when it comes to a negative evaluation. Instead, pay attention to how the business responds to the complaint. A company that is dismissive to the criticism should be avoided, while a company that responds with genuine concern and courtesy is usually a good sign.